FAQ

Frequently Asked Questions

 

This page will contain the frequently asked questions about our product. While there will be
some information about lice and nits here, the majority of information concerning head lice
and nits are on the actual Lice & Nits page


 

What is it?

 

Image descriptionAbsolute Head Lice Cure is a proprietary mixture of natural oils that kill live lice, and dissolve the nits/eggs.

It is created by infusing different botanical oils together at various tempuratures to create a safe formula for humans but a deadly force for head lice and nits.

While it is made of natural and botanical oils, it does not contain botanical oils that are known to be a hazard for humans. We do not have Tea Tree Oil in it due to contraindications for small children and pregnant women.

 

How much is it?

One Absolute Head Lice Cure kit is $34.99. One kit is enough for 2 children/people with shoulder length or longer hair. 1 child/person with hair down to their bottom. If your children have shorter hair (ie: above the shoulders) you can use 1 kit for two children. TOO EXPENSIVE? Click here for an alternate solution.

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Why does it cost what it does?

Well, the ingredients are pretty expensive. The base inert ingredient is mineral oil that is refined to the point of it being harmless and even ingestible!!! The cost of that is high.

Several of the active ingredients are rare or hard to extract and and cost about $20 for half an ounce. A 12 oz. can, (like a soda pop) is $480!

With the other active ingredients, the mixture process and exact temperature, it turns out to be quite an ordeal to manufacture. We are not making a lot of money off of this product. We do make a little and it goes towards the kid's college fund. We just know there is a great need for this. If we sell a lot - great, if not - it's not life or death (we both have jobs). We just wanted to help people with this extremely frustrating condition.

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No nit-picking? Really?

Why don't I have to nit-pick with your product?

Nits are the huge issue for everyone. You do not have to nit-pick with our product and here is why: The formula does a couple of things for redundancy to kill the nits...in other words, if one way doesn't kill them, the other way will.

Well, let's first address the issue on how the product works against nits: It works by a triple-redundancy method. First it creates an environment that is intolerable for lice. Since lice ONLY live on human and they can ONLY eat human blood and they can ONLY have an environment with sustained average temperatures, they are very vulnerable. So, first we cause them to have an environment that they can not live on..(you could do that without our product with substances like gasoline, diesel, pesticides, and a host of other items will kill them), the problem then is that we want to be safe for even little infants or pregnant women.So much for the gasoline, diesel, and pesticides!

We wanted to create a product safe for the littlest infants yet aggressive enough to kill lice and nits. Our solution creates a terribly hostile environment for lice but it is safe for everyone (barring allergies becuse it does have botanical oils). Imagine if you will that our air filled up with a toxic chemical, where would we go? What would we do? If we couldn't move to another planet, we would just die off. That is what happens to lice. As soon as the solution is on the scalp it causes the first system to go down. In most animals, the first system to stop is the reproductive system, so that is the first thing that the solution causes a stress to the bugs and they stop reproducing immediatly. They stop producing nits. The second system to go down is digestive. they stop eating the blood of your loved one. But, that is only the first way our formula works.

The second way is that we have a soybean oil mixture that eats at the glue that holds the nits to the hair shaft. This way the nits fall off. Nits are non-viable if they fall off. They need the warmth of the head to incubate them. Even nits that are an inch away from the scalp will not survive.

A third way is that a combination of oils that we have in the mixture actually eats at the nit shell. Once the nit shell is compromised, the nit is as good as dead. They dry and flake away.

Since we ask you to do the treatment more than once (which is why we provide so much solution) is that if a nit happens to make it through that, and hatches, as soon as it hatches in will be in an environment that will kill it. The other natural botanical oils in our solution kill live lice so that if one nit were able to survive the 1st two, and hatch, it would kill the now live lice! It has the triple redundacy so that it will kill nits AND live lice. We do this before it reaches reproductive maturity.

Triple-redundancy. Without nit-picking!

 

How long has this product been around?

15 years. We have helped thousands and thousands of people rid themselves of head lice and nits. We have 15 years of experience with people and have never had to refund money due to product failure. We have cured lice in every case over the 11 years. Every single case.

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How does it work? Does it smother lice?

No, it does not smother lice. We have found a mixture of natural botanical oils, which if combined and separated at the right temperatures, will kill lice and the nits. Unfortunately, it is too strong to put directly on the scalp. So we dilute the solution in a base oil. It has NOTHING TO DO WITH SMOTHERING. If you have used Olive Oil, Mineral Oil or other oil treatments, you already know, THEY DON'T WORK! Our product works in a complex way by both method and solution. There simply is no way lice or their offspring can survive! NO WAY! It has nothing to do with suffocation (smothering) of lice.

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What are the ingredients?

We have a proprietary way of mixing the oils. This we discovered through trial and error. The ingredients alone are ineffective without proper emulsification and fusion methods. We use varying tempuratures on certain oils to cause a reaction that creates the final head lice solution. The ingredients are listed on the bottle and are as follows:

COMMON NAME ~ OFFICIAL BOTANICAL NAME
Jojoba Oil ~ Simmondsia chinensis
Lavender Oil ~ Lavandula Officinalis
Orange Blossom Oil ~ Orange Blossom Oil
Peppermint Oil ~ Mentha Piperita
Lemongrass Oil ~ Cymbopogon citratus
Rosemary Oil ~ Rosmarinum Officinalis
Soybean Oil ~ Soy Methyl Esters
Mineral Oil ~ Mineral Oil/White Oil

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What is the expiration date of the solution?

Our solution has a 12 year shelf life. Just shake it up and pour. Many people order preemptivlely as a head lice first aid kit.

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Why doesn't my doctor know about your product?

We are just a family, not a huge multibillion dollar company. We are trying to educate school nurses about this treatment but we do not have the big advertising dollars like drug companies and pharmaceuticals have. Most doctors do not have the time to individually test new products and watch for possible side effects. They depend on the medical industry and government agencies, such as the FDA, EPA and all kinds of other alphabets to provide them with scientific studies and approve or disapprove what should be prescribed. For over 10 years, our product has been successfully helping families rid themselves of lice problems. Word of mouth from satisfied customers and desperate parents searching the internet for better solutions are how we've managed to get the word out.

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If the FDA approves Lindane, doesn't that mean it is safe for my family?

Not necessarily! The FDA is constantly testing and trying out products because it takes time for certain results to become apparent. Unfortunately Lindane which is the active ingredient in most over-the-counter and prescription drugs for head lice, is a horrible pesticide. In other words, it’s poison! The EPA has already banned Lindane for agricultural issues, however the FDA is still allowing this poison to be used in pharmaceutical products. At the time of this writing, 52 (FIFTY TWO) countries have banned Lindane and more countries are considering doing so as well (source: http://en.wikipedia.org/wiki/Lindane). There is now fear that Lindane may be a carcinogen, which links it to cancer!! (source:http://en.wikipedia.org/wiki/Carcinogen). After learning what we did about Lindane, we didn’t want to expose our children to the dangers it presents. Our product is SAFE for your children and WILL remove those horrible lice from your children and your home.

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How do I know it is going to work?

It is difficult for small businesses such as ours to prove our product unless you try it. We have the guarantee that if used correctly, this product WILL WORK! We have hundreds of letters and e-mails of people calling us"lifesavers", "saints", and "blessed". Usually, people finally come to us after they have spent a hundred dollars or more on other products or their doctors tell them they can’t apply any more Lindane because it’s too soon from the last application. They are desperate to try ANYTHING that will work. They order from us out of desperation and then write saying how they wished they had ordered from us FIRST. Read some of the comments. They are from real customers who tried our product. The way it is made and applied: It has no choice but to work.

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How much is in a container?

Head Lice Cure comes in a kit with 4 - 16oz. containers of the solution. This may seem like a lot of product but we designed it for the longest hair and/or some left over in case of re-infestation.

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How much does your "kit" weigh?

4 pounds. Each kit has half a gallon of Head Lice Cure.

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How many people per application?

One kit is designed for 1 person with very long hair. If you have 2 people with short hair (above the shoulder) you can probably use 1 kit on both people.

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Is it safe to get in the eyes or ears?

Yes & No. As with any hair product, you must take precautions to make sure this does not get in eyes. It will sting if it gets in the eyes. It will also blur the vision until the eye washes the solution away or the eye is flushed, just like a typical shampoo. It is ingestible in small amounts but causes severe diarrhea and cramping. However, it DOES NOT soak into the skin and cause possible nervous-system damage like pesticides!

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Will it damage my child's hair in any way?

No. Everyone's chemistry is different so I say that with a little caution. The solution is good for the hair but it may cause dry scalp in some people.

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Does it smell?

The Head Lice solution has an extremely faint, but pleasant, odor. Most people smell nothing and assume there are no active ingredients in it. There are...and they work.

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Why don't I have to nit-pick with your product?

This formula makes an intolerable environment for lice. The lice attach eggs (nits) to the hair follicle with a super glue that is VERY hard to remove. Picking them is a horrible experience as you have to check every strand of hair and then try to pull them off with tweezers. Our formula waits for lice to hatch and creates an environment uninhabitable. Eventually, you wind up brushing them out of your hair. If it makes you feel better to pick them all out, then go ahead but it is neither necessary nor recommended with this treatment.

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Are lice harmful?

No, actually they are not. They are annoying, they itch, they eat blood like a mosquito, defecate on your scalp, and they are disgusting. But they are not harmful.

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Does it work on adults?

Yes. It works great on adults or children. We have had many people use it on infants also but I advise that you contact your pediatrician before starting the treatment on infants.

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Can I get rid of lice by a permanent or hair color?

No. You can't get rid of them by permanents or by dying the hair. We tried that too.

You would think that since the chemicals are so harsh in those products, you could just dye your hair the same color and it will kill the lice and nits. It does not kill them! We tried both a perm and dying our daughters hair and it slowed them down but they were back in full force within a month.

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Can I get rid of lice by cutting off all the hair?

Yes. As a matter of fact, this is the cheapest and most easily recommended treatment. The problem is that you have to cut the hair so that no more than 1 inch shows. Some boys are fine with that but most girls are not.

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What about allergic reactions?

We have no idea if it will cause an allergic reaction on you or your family. As with ANY product, use a small portion on your forearm and check it every hour for eight hours before using. If you have any reaction whatsoever, you can send the entire kit back and we will refund your money for the product.

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Is it ok to use on very small children or the elderly?

So far, we have had no problems with either of the two groups of people. Use standard precautions and follow the directions.

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Is it non-toxic?

Yes, however, I wouldn't advise ingestion. It can be dangerous to ingest just as your normal shampoo is, or toothpaste, or 100 gallons of soda pop. But overall it is pretty safe except for the severe diarrhea accompanied by ingestion.

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Will it affect any dies or permanents?

No, although discoloration can happen in clothes with the solution, it does not affect hair colors or perms. Having said that, anytime you wash your hair frequently or with strong shampoos, you run the risk of it affecting your hair.

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Will it discolor my skin?

No.

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Is it harmful to animals?

We have not tested it on animals. Head lice only live on humans due to the fact that the enzymes that they produce to break down blood into food, only works on human blood. They can be carried or transmitted by animals but they cannot live on them for more than a few days. Since this is the case, we have not tried it on animals nor do we recommend it. You can try it at your own risk if you like, but it isn't necessary.

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How do I order?

We have an ORDER INFORMATION page that can answer many questions. You may use credit cards, check, money order, PayPal, etc.

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I don't feel comfortable sending my credit card number over the Internet. What can I do?

If you are uncomfortable with how it works of how private information is transferred over the Internet without hackers or some criminals getting your Credit card numbers, let us try to explain how it works:


For your security, we use a secure server for you to place an order, which keeps your personal data and credit card information safe from prying eyes. A secure server uses a military grade, 128 bit encryption technology. This encryption is constantly changing by way of a “key” on how to decode the information. It is said that no one computer can decipher what was sent without spending years and years of computer time to break down one simple form. If you are interested in learning how secure your data is, take a look at http://en.wikipedia.org/wiki/Https Sometimes the order page can appear to take a long time to process your order. Please be patient and let it load. After submitting your personal information, your card is verified (which takes a moment) your receipt processed and the order for the product placed. If it does not load within 2 minutes, then hit the "Reload" or "Refresh" button on your browser. If that doesn't work, come back later and try again. If you still have problems, please contact us at help at licehelp dot com

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What if I want to send a check?

No problem. Just send the check and after it "clears" the bank, we will ship your order out to you. See the Order page for the address.

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Can I send cash?

No! Never send cash through the mail!

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SHIPPING


The following is information about the shipping process.

How fast will I get my order?

Well, that depends on where you live and what shipping option you choose. We usually ship the next day via USPS from the Chicago area.

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What about privacy?

Your order is shipped in a box usually issued by the US Postal Service. It will not have the words "lice", "cure", or "head" on it. The name on the return address is either "North Coast, Inc." or our various shipping locations - none of which have anything that would embarrass you or reveal the box contents.

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Here are some of the shipping supplies that we have ready for you. As you can see, the boxes are plain or just say "Priority Mail" on them...very discrete! No one has to know anything at all. No need to be embarassed when going to the store.

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Here is a close up of the individual bottles (you get 4) 6 if you get the "6 Attack Pack". There is plenty in the bottles for you.

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Here are the instructions. On the reverse side is the Guarantee.

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Actually, the instructions are easy:

  • Saturate hair
  • leave on overnight (or for 6 hours)
  • wash out in morning then skip a night
Easy! But - we detail every single move so that there are as few questions as needed. The rest of the page has various information about lice and nits and ideas to make the process easier, our phone number, email address, and actually how it goes about killing lice AND nits.


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Kit being packed

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Here is our empty US Postal Service issued box (your shipping box may vary depending on the service you choose or the amount you buy.

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Kit being packed

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OK, we have filled up your box with 6 bottles (this customer chose the "6 Attack Pack Kit" and got 6 bottles). Your kit will vary depending on what you buy.

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Kit being packed

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OK, now we have all the product, packing paper, pour spout, in there and make sure everything is snug for shipping.

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Kit being packed

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The last item left is the Instuctions/Guarantee. Your order is now ready to be sealed up!

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Here it is, ready to be shipped to you!

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Special Label

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Anything shipping through the US Postal Service that is/has liquids must be marked. We also want to be discreet for your protection. So we say that the package is NON-HAZARDOUS LIQUID (Shampoo). That is the only description on the package. There is nothing about lice or nits on the outside of the package.

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The Postal Service issues different boxes from time to time. The package you receive may not look exactly like the ones shown. Sometimes we pack with heavy paper and sometimes air bags. It depends on the orders, boxes, and packing options.