Ordering & Payment FAQs

HOW MUCH IS IT?

One Absolute Head Lice Cure kit is $34.99. One kit is enough for 2 children/people with shoulder length or longer hair. 1 child/person with hair down to their bottom. If your children have shorter hair (ie: above the shoulders) you can use 1 kit for two children. TOO EXPENSIVE? Click here for an alternate solution.


 

WHY DOES IT COST WHAT IT DOES?

Well, the ingredients are pretty expensive. The base inert ingredient is mineral oil that is refined to the point of it being harmless and even ingestible!!! The cost of that is high.

Several of the active ingredients are rare or hard to extract and and cost about $20 for half an ounce. A 12 oz. can, (like a soda pop) is $480!

With the other active ingredients, the mixture process and exact temperature, it turns out to be quite an ordeal to manufacture. We are not making a lot of money off of this product. We do make a little and it goes towards the kid's college fund. We just know there is a great need for this. If we sell a lot - great, if not - it's not life or death (we both have jobs). We just wanted to help people with this extremely frustrating condition.


 

HOW DO I ORDER?

We have product pages that can answer many questions. You may use credit cards, check, money order, PayPal, etc.


 

I DON'T FEEL COMFORTABLE SENDING MY CREDIT CARD NUMBER OVER THE INTERNET. WHAT CAN I DO?

If you are uncomfortable with how it works of how private information is transferred over the Internet without hackers or some criminals getting your Credit card numbers, let us try to explain how it works:

For your security, we use a secure server for you to place an order, which keeps your personal data and credit card information safe from prying eyes. A secure server uses a military grade, 128 bit encryption technology. This encryption is constantly changing by way of a “key” on how to decode the information. It is said that no one computer can decipher what was sent without spending years and years of computer time to break down one simple form. If you are interested in learning how secure your data is, take a look at http://en.wikipedia.org/wiki/Https Sometimes the order page can appear to take a long time to process your order. Please be patient and let it load. After submitting your personal information, your card is verified (which takes a moment) your receipt processed and the order for the product placed. If it does not load within 2 minutes, then hit the "Reload" or "Refresh" button on your browser. If that doesn't work, come back later and try again. If you still have problems, please contact us at help at licehelp dot com


 

WHAT IF I WANT TO SEND A CHECK?

No problem. Just send the check and after it "clears" the bank, we will ship your order out to you. See the Contact Us page for the address.


 

CAN I SEND CASH?

No! Never send cash through the mail!