Shipping FAQs

How fast will I get my order?

Well, that depends on where you live and what shipping option you choose. We usually ship the next day via USPS from the Chicago area.

What about privacy?

Your order is shipped in a box usually issued by the US Postal Service. It will not have the words "lice", "cure", or "head" on it. The name on the return address is either "North Coast, Inc." or our various shipping locations - none of which have anything that would embarrass you or reveal the box contents.

Anything shipping through the US Postal Service that is/has liquids must be marked. We also want to be discreet for your protection. So we say that the package is NON-HAZARDOUS LIQUID (Shampoo). That is the only description on the package. There is nothing about lice or nits on the outside of the package.

packaging materials

Here are some of the shipping supplies that we have ready for you. As you can see, the boxes are plain or just say "Priority Mail" on them...very discreet! No one has to know anything at all. No need to be embarassed when going to the store.

 


individual bottle

Here is a close up of the individual bottles (you get 4) 6 if you get the "6 Attack Pack". There is plenty in the bottles for you.


 

Here are the instructions. On the reverse side is the Guarantee.

instructions

Actually, the instructions are easy:

  • Saturate hair
  • leave on overnight (or for 6 hours)
  • wash out in morning then skip a night

Easy! But - we detail every single move so that there are as few questions as needed. The rest of the page has various information about lice and nits and ideas to make the process easier, our phone number, email address, and actually how it goes about killing lice AND nits.


Kit being packed

packing box

Here is our empty US Postal Service issued box (your shipping box may vary depending on the service you choose or the amount you buy.

kit being packed

OK, we have filled up your box with 6 bottles (this customer chose the "6 Attack Pack Kit" and got 6 bottles). Your kit will vary depending on what you buy.

kit being packed

OK, now we have all the product, packing paper, pour spout, in there and make sure everything is snug for shipping.

instructions and guarantee

The last item left is the Instuctions/Guarantee. Your order is now ready to be sealed up!

package

package

Here it is, ready to be shipped to you!

packaging sticker

Anything shipping through the US Postal Service that is/has liquids must be marked. We also want to be discreet for your protection. So we say that the package is NON-HAZARDOUS LIQUID (Shampoo). That is the only description on the package. There is nothing about lice or nits on the outside of the package.

The Postal Service issues different boxes from time to time. The package you receive may not look exactly like the ones shown. Sometimes we pack with heavy paper and sometimes air bags. It depends on the orders, boxes, and packing options.

 

For more information, visit our Shipping & Returns page